1. Do you offer Direct Billing?
Yes, we do. Please have a look here to see if you insurance provider is on our list.
2. Do you do Pregnancy (Pre-Natal) Massage?
Yes, there is a special booking link for all pregnancy massages. Click here to book your pregnancy massage online.
We provide the option to use our special pregnancy pillow which will allow you to lay comfortably on your stomach for your appointment no matter how far along you are.
3. How does direct billing work?
For your first massage, please bring your insurance information with you. We will need your Policy Number, ID Number (or Member Certificate Number), your Birthdate, name of the primary insurer if it isn’t you, and your full legal name.
Your Therapist will take down all of your insurance information and a credit card if you have one after your first apointment. We submit your claim and input the covered amount on your online file. If there is any amount remaining, we charge the credit card on file and send you the receipt via email.
4. Is there parking?
Yes, there is 2 hour max street metered parking, an easypark on Pender and Cambie, and free 2 hour parking in Tinsletown Mall Parking Garage on Carrall and Pender Street.
5. Do you offer giftcards?
Of course! Click here to easily purchase our e-giftcards online.
6. Where are you located?
Good Question! We are located on the 5th floor at
207 West Hastings Street, Vancouver, BC, V6B2N4
7. Do you book couples massage?
Upon special request. Please contact us via email [email protected]
8. Is there a waiting area?
Yes, we have seating outside of the treatment rooms. If the door says “in session” please have a seat outside and wait for your therapist to call you in.
9. How can I thank you?
Thank YOU! We value your choice to choose us for your wellness resource and support. Your feedback and loyalty means the world to us.
10. COVID-19 Precautions and Requirements
While it is not required to wear a mask, it is required to respect either party’s decision for PPE to be worn. If you have a mask, please bring it. If not, we have plenty of single use PPE available. Your therapist will have that conversation with you before your treatment.
Patients and Therapits must complete the BC COVID-19 Self Assessment Tool Online in the 24 hours before the appointment.
Patients and Therapits must wash their hands before entering the treatment space and after they leave.
To see the full list of our implemented protocols and restart plan please click the link below.
11. How can I book an appointment?
Please visit our online booking site by clicking here
You can also call us at 1-978-674-5857 and we’ll be happy to assist you.